Privacy Policy
Your privacy matters to us at ulavintherosa
Introduction
ulavintherosa ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ulavintherosa.com or use our financial analysis services.
This policy applies to all users of our platform, including visitors, registered users, and business clients. By accessing our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect several types of information from and about users of our service:
- Personal identification information (name, email address, phone number)
- Business information (company name, industry, financial data)
- Technical information (IP address, browser type, operating system)
- Usage data (pages visited, time spent on site, click patterns)
- Communications you send to us
- Financial information necessary for our analysis services
Important: We only collect information that is necessary for providing our financial analysis services and improving user experience. We never sell your personal information to third parties.
How We Use Your Information
We use the information we collect for various purposes, including:
Purpose | Type of Information Used | Legal Basis (Australia) |
---|---|---|
Providing financial analysis services | Personal and business information | Contract performance |
Customer support | Contact information and communications | Legitimate interest |
Service improvement | Usage data and feedback | Legitimate interest |
Marketing communications | Contact information | Consent |
Legal compliance | All relevant information | Legal obligation |
Information Sharing and Disclosure
We may share your personal information in the following circumstances:
- With service providers who assist in our operations (hosting, analytics, customer support)
- For legal compliance or to protect our rights and safety
- In connection with a merger, sale, or other business transaction
- With your explicit consent for specific purposes
All third-party service providers are required to maintain the confidentiality and security of your information and are prohibited from using it for any purpose other than providing services to us.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure servers with restricted access
- Regular security audits and updates
- Employee training on data protection
- Multi-factor authentication for admin access
- Regular backup and disaster recovery procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Your Privacy Rights
Under Australian Privacy Principles and applicable laws, you have the following rights regarding your personal information:
- Right to access your personal information
- Right to correct inaccurate or incomplete information
- Right to request deletion of your information
- Right to restrict processing of your information
- Right to data portability
- Right to withdraw consent for marketing communications
- Right to lodge a complaint with the Office of the Australian Information Commissioner
How to Exercise Your Rights: To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and may require verification of your identity.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Type of Information | Retention Period | Reason |
---|---|---|
Account information | Duration of account + 7 years | Legal and tax obligations |
Financial analysis data | Duration of service + 5 years | Professional standards and audits |
Marketing communications | Until consent withdrawn | Marketing purposes |
Website usage data | 12 months | Analytics and improvement |
Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us understand how you use our services.
- Essential cookies for website functionality
- Analytics cookies to understand user behavior
- Preference cookies to remember your settings
- Marketing cookies for targeted advertising (with consent)
You can control cookies through your browser settings, but disabling certain cookies may affect website functionality. We respect "Do Not Track" signals where technically feasible.
International Transfers
Your information may be transferred to and processed in countries other than Australia. When we transfer your information internationally, we ensure appropriate safeguards are in place through:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Certification schemes and codes of conduct
- Other legally recognized transfer mechanisms
We take care to ensure that your information receives the same level of protection as it would in Australia.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices on our platform
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.
Contact Us About Privacy
If you have questions about this Privacy Policy or our data practices, please contact us:
ulavintherosa Privacy Officer
182 Grey St, South Brisbane QLD 4101, Australia
Phone: +61421046676
Email: info@ulavintherosa.com
For complaints about privacy matters, you may also contact the Office of the Australian Information Commissioner at oaic.gov.au
This Privacy Policy is effective as of January 15, 2025
Last updated: January 15, 2025